Subscribe

Receive up-to-date industry news, how-to tips, exclusive online content, videos, and more by signing up today!

Cleanfax Insider
Authority Brands

Authority Brands Names New Chief Customer and Marketing Officer & Chief People Officer

Authority Brands, one of the largest multi-brand home services franchisors in the United States, added...
Washington, D.C.

Cleaning Industry Priorities Hold Steady After the 2026 Midterms

Democrats are projected to win control of both the U.S. House and Senate in the...
ISSA Show 2024

Innovation Takes Center Stage at ISSA Show With Bold New Program

The newest products in the cleaning industry won’t be tucked away in the back of...
Youth workers

Labor Department Approves ISSA as First Sponsor of Cleaning Technician Registered Apprenticeship

ISSA, The Association for Cleaning and Facility Solutions, has been approved by the Department of...
caution poison

Chili’s Customers Drink Margaritas Made with Cleaning Product Mistaken for Sugar

Foothills Health District (FHD) responded to three customers with chemical burns at Chili’s Grill &...
Golden trophy awards

ISSA Names 2026 Achievement Awards Honorees

ISSA, The Association for Cleaning and Facility Solutions, named the 2026 ISSA Achievement Awards honorees....

Exclusive Content

Floor cleaning survey results

The 2026 Carpet and Floor Cleaning Benchmarking Survey

The 2026 Cleanfax Carpet and Floor Cleaning Benchmarking Survey shows an industry that has its customer relationships figured out and is now fighting over costs, labor and a shrinking supply of carpet. All the results are in and ready for the industry.

Lee Ann Billings

5 Questions: Lee Ann Billings

Get to know Lee Ann Billings, NORMI-certified mold remediator and co-author of the book MOLD: The War Within.

How to train a cleaning or restoration technician

Training vs. Trusting: Where Owners Get Stuck

You trained your technician. So why are you still calling three times before lunch? Learn how to set clear standards, give training a finish line, and coach through any mistakes.

hard floor care

School is Now in Session: Removing Graphite and Crayon from Textured School Flooring

In schools, pencil graphite and crayon marks are more than cosmetic problems. When they become packed into the texture of resilient flooring, they can frustrate even well-run custodial programs.

air quality

The Fire Is Out. But What About the Air?

Restoration professionals understand the importance of removing damaged materials, soot, ash, and smoke residues. But surfaces and air don’t operate independently.

AI

AI Is Calling. Will You Answer?

In this conversation, we explore how AI assistants and agents are moving beyond recommending local service companies and starting to reach out to them on a customer’s behalf.

Subscribe

Receive up-to-date industry news, how-to tips, exclusive online content, videos, and more by signing up today!

Cleanfax Insider

Products & Technologies

ServiceForge

ServiceForge Launches ‘Keep Service Human’ Podcast to Champion Personal Connection in the Skilled Trades

ServiceForge has launched its new podcast, “Keep Service Human,” featuring host Jane Blanchard as she explores how home service businesses...
artificial intelligence

Your Answers to Frequently Asked Questions About AI in the Cleaning Industry

As artificial intelligence (AI) tools become more common in customer service, automation is changing the cleaning industry. Many businesses have...
looking at phone

Make Technology Earn Its Keep

A technician sits in a customer's driveway, resetting a password so he can close out a job. The software was...
RIA Logo Transparent

RIA Advocacy Helps Deliver New Material Handling Line Item in Xactimate

The Restoration Industry Association (RIA) announced that Verisk is scheduled to introduce a new material handling line item in its...

Upcoming Events

Nov. 16-19 | Mandalay Bay Convention Center in Las Vegas

ISSA Show North America 2026

Discover the future of cleaning at ISSA Show North America. This November, join us for a unique experience tailored to enhance your business, provide access to the latest products and innovations, and connect you with peers and industry leaders. Explore, innovate, and elevate your knowledge at ISSA Show North America.

Learn More

Polls

Does your organization plan to add or experiment with new tech tools in the second half of the year?

View Results

Loading ...

Straight Talk Expert Videos