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Customer Satisfaction

ARTICLES

Step Up!

Surviving the slow season by volunteering.

How to survive the slow season through volunteering in your community.


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Pick Three

You can only do so much, so choose wisely.
You can only do so much, so choose wisely.
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Hello, 2015!

It's almost a new year, with some of the same business building issues facing us.
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December 2014

Ring, Ring!

Ensure the first call makes best impression.

How to ensure the first call with a customer makes the right first impression.


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Study finds correlation between cleanliness and ethics

HOUSTON — Study by professors at three U.S. universities finds that keeping a clean home results in moral behavior.


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Beware the Mediocrity Monster

Challenge: Getting started, getting successful and then getting lazy.
When success happens, laziness can set in, letting the Monster attack.
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Customer Satisfaction

It’s not just for the boss or managers… it’s every employee’s job.
It’s not just for the boss or managers… it’s every employee’s job.
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Volunteering During the Slow Season

Build good will for your company and bring in new business.

Build good will for your company and bring in new business.


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Treat Them Like Gold

Small service businesses can solve their business building challenges by doing this one thing.
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Our Habits

Are your habits helping you to be great, or are they helping you to fail?
Are your habits helping you to be great, or are they helping you to fail?
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