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Become a customer service expert and build a profitable business.
Have you heard the buzz about social media and how it can be used to market carpet cleaning services?
Challenge: Becoming a quality leader in the community and motivating the staff to work towards excellence.
If you wait in great hopeful expectation, believing a customer is going to call you back and they don’t, you may be suffering from Be-Back-Itis. How can you avoid coming down with Be-Back-Itis?
To win the hearts and minds of your clients takes a special quality: Calculation.
It doesn’t hurt to make a few comparisons in the restoration business world.
Most carpet cleaning business owners are engaged in a psychological battle, and they don’t even know it.
There are so many things you can do to sell your business, things that are good, but sometimes not effective when used alone.
What to say — and what not to say — when attempting to sell additional services to your clients.