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Each customer you have costs money to acquire, so it is important to get as much return on your investment (ROI) as possible. That’s what upselling is all about.

DKI kicked off its first Business Development Manager Training seminar on Wednesday, April 10, at the Abatix Learning Center in Santa Fe Springs, California, to rave reviews by their franchisees.

DKI Ventures, the parent company of Disaster Kleenup International (DKI), has announced that Don Cox has joined the DKI leadership team as the new Chief Financial Officer (CFO).

Barry Floyd has been named the CFO of Paul Davis Restoration Inc., a leading national provider of water, fire and mold damage clean up and restoration services for residential and commercial properties.

Just a few years back it was being spoken of as the way of the future. Today, predictive analytics has arrived.

It’s time to check and see if your salespeople are working for you — or against you.

When starting a carpet cleaning business, we rarely consider the various ways we can create problems for ourselves.