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Restoration

The disaster restoration industry is evolving with constant improvements in technical expertise, equipment usage, marketing techniques and management systems. Whether you are involved in water damage restoration, fire and smoke damage restoration, structural drying, death scene cleaning or virtually any aspect of the restoration industry, you will find success by using the following resources.

ARTICLES

The Customer Satisfaction Business

How satisfied are your customers with the restoration process?
Jack Dennison

How satisfied are your customers with the restoration process?


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The Trustworthy Vendor

Peter J. Crosa, AIC, RPA
It may seem very simple in theory, but it's often ignored in real-life.
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CE credits for PLR Expo

WASHINGTON, DC — RIA will provide Continuing Education credits of sessions at the PLR Expo.


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RIA headed to Las Vegas

WASHINTON, DC — Convention/Expo dates and location announced.


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Veterans take on restoration

JEFFERSON, MO — New project aims to help US veterans learn and enter the restoration industry.


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Interpreting Grain Depression in Context

Brandon Burton
Three components every restoration technician must understand and apply.
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August 2014

The 2014 Restoration Industry Leader Review

The secret components of successful restoration contractors.
Jeff Cross, senior editor

What does it take to transform a one-truck carpet cleaning company into a successful restoration firm?


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Contest puts $1 billion up for grabs

WASHINGTON –Areas of declared natural disaster contend for recover money.


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Rainbow helps clear away wreckage after storms hit

WACO, TX – The restoration company’s franchise locations come together to help storm victims.


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A new ‘80/20 rule’ twist?

Jeff Cross, senior editor

The numbers don’t lie. There’s huge opportunity in the residential side of restoration services.


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