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The winner for December is Miguel Arriaga of United Carpet Care in Concord, CA.
What to say — and what not to say — when attempting to sell additional services to your clients.
Television program airing in January features an IICRC Certified Firm.
The fear of spots reappearing after cleaning a carpet haunts many technicians. Cleaners work hard to please customers, but are then frustrated when they receive a call informing them that spots have returned.
Carpet tiles first became a significant product in the U.S. floor covering industry during the mid-1950s, and have increased in popularity in both residential and commercial settings.
Topics this month include opportunities within the contents restoration market and tackling the challenges faced when attempting to remove 'set' stains.
The IICRC announces that the BSR-IICRC S600 and the BSR-IICRC S800 are now available for public review and comment.
The Carpet and Rug Institute (CRI) has released its first eBook designed to help retailers better serve their customers.