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Articles Tagged with ''customer''
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Most sales pitches are horrible - Part 1
Think carefully about your approach to selling additional services to clients.
Most sales pitches are horrible - Part 2
What to say — and what not to say — when attempting to sell additional services to your clients.
What annoys you the most on the job?
The editors of Cleanfax magazine want to know what annoys you the most when you’re out on a job.
Ask Cleanfax!
Topics this month include opportunities within the contents restoration market and tackling the challenges faced when attempting to remove 'set' stains.
The short road to recovery
We’ve all heard the cliché, “It is not the problem, but the solution, that matters.”
How to get the best position on YouTube
Four key elements every video must have to generate fantastic results.
Ask Cleanfax: Is wearing an iPod while working unprofessional?
Cleaning and restoration questions asked... and answered.
How many callbacks do you normally receive?
What is the highest number of callbacks you have received for a single job?
Increasing Profits
Each customer you have costs money to acquire, so it is important to get as much return on your investment (ROI) as possible. That’s what upselling is all about.
The 'Be-Back-Itis' condition
If you wait in great hopeful expectation, believing a customer is going to call you back and they don’t, you may be suffering from Be-Back-Itis. How can you avoid coming down with Be-Back-Itis?
