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Carpet cleaners take on Yelp

August 18, 2014
KEYWORDS carpet / court / lawsuit / online / speech / yelp
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ALEXANDRIA, VA — Hadeed Carpet Cleaning, a midsized carpet cleaning company that services the Washington, DC metropolitan area and Virginia, remains embroiled in a court battle with Yelp, according to an article in The Daily Online Examiner.

Last year, Hadeed took Yelp to court in an attempt to “unmask” seven users that had left negative reviews of the carpet cleaning company; reviews which Hadeed believes were actually left by competitors in an attempt to harm the company.

After winning the lawsuit in an appellate court against Yelp earlier this year, in which the court deemed reviews “commercial speech,” and therefore unprotected by free speech laws, Yelp was required to name the seven users.

However, the company is back in court after Yelp’s appeal, and now the review company is being backed by the Electronic Frontier Foundation in a friend-of-the-court brief, which argues that free speech rights must be extended to anonymous posts and that the reviews cannot be seen as commercial speech.

This comes on the back of a number of recent issues with online reviews, including the scandalous preceding filed by the Australian government against Electrodry Carpet Cleaning.

For the complete article from The Daily Online Examiner, please click here.